Privacy Policy
Effective January 1, 2026
Form & Pour Carlsbad Concrete Company, carlsbadconcretecompany.com, office@carlsbadconcretecompany.com
Who this policy covers
This policy explains how Form & Pour Carlsbad Concrete Company, a concrete contractor in Carlsbad, CA, handles the information you share with us through this website. It covers every page on the site, from the home page to each service and city page.
We're a local crew that pours driveways, patios, slabs and other concrete work. You can read more about us on our About page. We collect only what we need to answer your questions, give you an estimate and do your job.
What information we collect
When you fill out our contact form, we collect what you type into it. That usually means your name, phone number, email, the address of the property and a description of the work, such as a cracked driveway or a new patio. If you call us at (760) 579-6596 or email us, we keep the details you give us there too.
Our contact form is run by an outside form service, so what you enter passes through that service before it reaches us. That service handles your entries under its own privacy terms.
Like most websites, ours may collect basic technical details when you visit. These include your browser type, the device you use, the pages you view and how you found the site. We use this to see which pages people read and where the site could work better, not to identify you personally.
Cookies and analytics
Cookies are small files your browser saves when you visit a website. Our site and the analytics tools it uses may set cookies so we can count visits and understand how people move through the pages.
You can block or delete cookies in your browser settings at any time. The site will still work if you do, though some visit counts on our end will be less accurate.
How we use your information
We use what you send us to reply to you, set up a visit to your property, prepare your estimate and schedule and complete the work. We may also contact you after the job about scheduling, billing or a question about the finished concrete.
We don't sell your personal information, and we don't rent or trade it to anyone for their marketing. We share it only when we need to for your job, such as with a supplier or a service that helps us run the business, or when the law requires it.
How long we keep it
We keep your information for as long as we need it to handle your request, finish your job and answer any questions about the work afterward. Records tied to a completed job are kept longer because we need them for billing, taxes and any follow-up on the work.
If you reached out and the job didn't go ahead, we don't hold on to your details any longer than we reasonably need them. When we no longer need information, we delete it or remove anything that identifies you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep certain records, such as those for a job we completed or for tax purposes, and we'll tell you if that's the case.
You can also ask us to stop contacting you at any time. California residents may have additional rights under state privacy law, and we'll honor any request that applies to you.
How we protect your information
We limit who on our team can see your information to the people who need it to do your job. We also use reasonable steps to keep it safe, though no website or online form can be made completely secure.
Our site may link to other websites, including the outside form service. We're not responsible for how those sites handle your information, so check their privacy policies before you share anything with them.
Children's privacy
This site is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our business or the tools we use change. The current version will always be on this page, and using the site after a change means the updated policy applies.
How to raise a privacy concern
If you have a question about your information or want to make a request, reach out through our Contact page or call us at (760) 579-6596. We answer seven days a week, from 7 AM to 10 PM.
Tell us what you'd like us to do, and we'll reply within 1 business day. We may ask a question or two to confirm it's you before we share, change or delete any details. Form & Pour Carlsbad Concrete Company is based in Carlsbad, CA 92008.