Terms and Conditions
Effective January 1, 2026
Form & Pour Carlsbad Concrete Company, carlsbadconcretecompany.com, office@carlsbadconcretecompany.com
Accepting these terms
These terms cover your use of the Form & Pour Carlsbad Concrete Company website and any estimate or work you ask us for through it. When you browse the site, call us or send a request through our contact page, you agree to these terms.
If you don't agree with them, please don't use the site. A signed contract for a specific job takes priority over these terms wherever the two differ, because that contract spells out your job in detail.
What we do and what this site is for
Form & Pour Carlsbad Concrete Company is a concrete contractor in Carlsbad, CA. We build driveways, patios, sidewalks, steps, slabs, footings, retaining walls and other concrete work for homes and businesses in Carlsbad and the cities around it.
The service pages, photos and descriptions on our home page and throughout the site explain the kind of work we do in general terms. They aren't a quote or a promise about your project, because every yard, slab and soil condition is different. You can read more about us on our about page.
Estimates and pricing
Estimates are free and come after we've seen your property, since the size of the area, the condition of the ground, access for the truck and the finish you choose all change the price. An estimate is our best figure for the work as we understand it on the day we look at it.
Your price is set only by a written estimate or contract from us. Nothing on this website, in an ad or in a phone conversation is a binding price.
Some things only show up once the old concrete is out, such as soft or wet ground under the slab, buried roots or old debris. If we find something like that, we'll stop, show you what we found and agree with you on any change in scope or price before we go further.
Scheduling, weather and cancellation
We'll give you a start date when you sign, and we work hard to keep it. Concrete depends on the weather, so we may move a pour for rain, high heat or other conditions that would weaken the finished slab, and we'll tell you as soon as we know.
Delays caused by things outside our control, such as weather, material shortages, inspections or hidden site conditions, aren't a breach of our agreement with you. We'll keep you posted and pick the job back up as soon as we can.
If you need to cancel or reschedule, call us at (760) 579-6596 as early as you can. Your written contract says what, if anything, you owe for materials already ordered or work already done, and any cancellation rights the law gives you still apply.
Payment
Your written contract sets the deposit, if any, the payment schedule and the payment methods we accept for your job. Payment is due on the dates the contract gives.
If a payment is late, we may pause work until the account is brought current. We'll always tell you before we do that, so it doesn't come as a surprise.
Warranties and disclaimers
Any warranty on your work is the one written into your contract, and it covers only what that contract describes. We stand behind our work, and if something isn't right, call us first so we can come out and look at it.
Concrete can get small surface cracks as it cures and ages, even when the base and joints are done right, and that is normal. Damage from things outside our work isn't covered, such as ground movement, tree roots, heavy equipment the slab wasn't built for, de-icing salts, poor drainage from other sources or changes made by others.
The information on this website is general and provided as is. We try to keep it accurate, but we don't promise that it is complete, current or right for your situation.
Limitation of liability
We are licensed and fully insured for the work we do. To the extent California law allows, Form & Pour Carlsbad Concrete Company isn't liable for indirect or consequential losses tied to your use of this website, such as lost time or lost business.
For any project, our responsibility is limited to what your written contract and California law provide. Nothing in these terms takes away rights the law gives you that can't be waived.
Resolving a disagreement
If you're unhappy with anything, call us at (760) 579-6596 or reach us through our contact page and tell us what's wrong. Most problems get settled quickly when we talk them through on site.
If we can't work it out together, either of us may take the matter to the courts of San Diego County, California, unless your written contract sets a different process.
Governing law
These terms and any work we do for you are governed by the laws of the State of California.
Changes to these terms
We may update these terms from time to time, and the version posted on this page is the one that applies. If you keep using the site after a change, you accept the updated terms.
A change here doesn't alter a contract you've already signed with us. That contract stays as written.
Questions about these terms
If anything here is unclear, call Form & Pour Carlsbad Concrete Company at (760) 579-6596, Monday through Sunday, 7 AM to 10 PM, or send us a note through our contact page. We reply within 1 business day.